6. Payment Policy
Last updated: Today
At Mae & Elara Melbourne, we aim to make your checkout experience simple, secure and convenient.
Accepted payment methods
We accept the secure payment methods displayed at checkout.
Depending on availability, these may include:
-
Credit card
-
Apple Pay
-
Google Pay
-
Shop Pay
-
Other secure payment methods available at checkout
Available payment methods may vary depending on your device, location and payment provider.
Secure checkout
Your payment information is processed securely through trusted third-party payment providers.
Mae & Elara Melbourne does not store your full credit card details.
Payment providers may use their own security measures and verification processes to help protect your payment information.
Payment authorisation
By placing an order, you confirm that you are authorised to use the payment method selected at checkout.
If your payment is declined, rejected or cannot be authorised, your order may not be processed.
In some cases, your bank or payment provider may request additional verification before approving your payment.
Currency
Prices are displayed in the currency shown on maeandelara.com at the time of purchase.
Where applicable, any currency conversion fees, international transaction fees, bank fees or card provider charges are the responsibility of the customer.
Mae & Elara Melbourne is not responsible for additional charges applied by your bank or payment provider.
Payment issues
If you experience a problem while making a payment, please first check that your payment details are correct.
You may also need to contact your bank, card provider or payment service for further assistance.
If you continue to experience an issue, please contact us at:
Please include your name and a brief description of the payment issue so we can assist you where possible.
Contact us
If you have any questions about payments or checkout, please contact:
Mae & Elara Melbourne
Email: info@maeandelara.com
Website: maeandelara.com